1. INTRODUCTION

This Privacy Policy describes how AtroTaraa Online Astrology Consultation Private Limited (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects personal information of users (“User”, “you”, “your”) who access or use the Platform.

This policy is in compliance with applicable Indian laws including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

By using the Platform, you consent to the practices described herein.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

2.1 Personal Information

• Name
• Phone number
• Email address
• Date of birth
• Gender

2.2 Sensitive Personal Data (if voluntarily provided)

• Health-related details (if shared during consultation)
• Emotional or psychological information
• Spiritual or belief-related inputs

2.3 Financial Information

• Payment details processed via secure third-party gateways
• Transaction history

Note: We do not store complete card or banking credentials.

2.4 Technical Information

• IP address
• Device type
• Browser details
• App usage data
• Cookies and tracking data

3. PURPOSE OF DATA COLLECTION

Your information is used for:

• Providing and improving services
• Facilitating consultations with service providers
• Processing payments and transactions
• Customer support and grievance handling
• Sending service updates and notifications
• Ensuring platform security and fraud prevention
• Legal and regulatory compliance

4. CONSENT

• Provide explicit consent to collect and process your data
• Agree to share information necessary for service delivery
• Acknowledge that certain services require personal inputs

You may withdraw consent by contacting support, subject to legal obligations.

5. DATA SHARING AND DISCLOSURE

5.1 Service Providers

For enabling consultations and service delivery

5.2 Payment Gateways

For secure transaction processing

5.3 Legal Authorities

When required by law or regulatory authorities

5.4 Third-Party Vendors

For analytics, hosting, and operational support

We do not sell personal data to third parties.

6. DATA SECURITY

We implement reasonable security practices including:

• Encryption and secure servers
• Access controls and authentication
• Regular monitoring and audits

However, no system is completely secure. The Company is not liable for unauthorized access beyond reasonable control.

7. DATA RETENTION

We retain personal data:

• As long as necessary for service delivery
• To comply with legal obligations
• For dispute resolution and enforcement

Data may be deleted or anonymized after the retention period.

8. USER RIGHTS

You have the right to:

• Access your personal data
• Request correction or updates
• Withdraw consent (subject to service limitations)
• Request deletion (where legally permissible)

Requests can be made via support@taraatalk.com.

9. COOKIES AND TRACKING

We use cookies to:

• Enhance user experience
• Analyze usage patterns
• Provide personalized services

Users can manage cookie preferences through browser settings.

10. THIRD-PARTY LINKS

The Platform may contain links to third-party websites.

We are not responsible for:

• Their privacy practices
• Content or security

11. CHILDREN’S PRIVACY

The Platform is not intended for users under 18 years.

We do not knowingly collect data from minors.

12. DATA BREACH POLICY

In case of a data breach:

• We will take immediate corrective action
• Notify affected users where required by law
• Cooperate with authorities

13. CHANGES TO PRIVACY POLICY

We reserve the right to update this Policy.

Continued use of the Platform constitutes acceptance of changes.

14. CONTACT

For privacy-related concerns:

Email: support@taraatalk.com

DISCLAIMER

1. GENERAL DISCLAIMER

The services provided on this Platform are intended solely for:

• Entertainment
• Personal guidance
• Spiritual insight

They do not constitute professional advice of any kind.

2. NO PROFESSIONAL ADVICE

The Platform does not provide:

• Medical advice
• Legal advice
• Financial advice
• Psychological or psychiatric services

Users must consult qualified professionals for such matters.

3. NO GUARANTEE OF ACCURACY

All consultations and predictions:

• Are based on personal interpretation of service providers
• May vary from one provider to another
• Are not guaranteed to be accurate or reliable

The Company makes no warranties regarding outcomes.

4. USER RESPONSIBILITY

Users acknowledge that:

• Decisions made based on consultations are their sole responsibility
• The Company is not liable for consequences of such decisions

5. INTERMEDIARY ROLE

The Platform acts only as a facilitator between users and independent service providers.

The Company:

• Does not control or influence advice
• Is not responsible for service provider conduct
• Shall not be liable for disputes between users and providers

6. MEDICAL AND EMERGENCY DISCLAIMER

The Platform is not suitable for:

• Medical emergencies
• Mental health crises
• Situations involving risk of harm

Users must immediately contact emergency services or qualified professionals in such cases.

7. TECHNOLOGY AND SERVICE LIMITATIONS

The Company does not guarantee:

• Uninterrupted service
• Error-free operation
• Availability at all times

Delays or failures may occur due to technical issues beyond control.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Company shall not be liable for:

• Direct or indirect losses
• Emotional or financial damages
• Loss arising from reliance on services

Liability, if any, is limited to the amount paid for services.

9. THIRD-PARTY DISCLAIMER

The Platform may include third-party content or links.

The Company is not responsible for:

• Accuracy of third-party content
• External services or transactions

10. FINAL ACKNOWLEDGEMENT

By using the Platform, you confirm that:

• You understand the nature of services
• You agree to use them at your own risk
• You accept all terms of this Disclaimer